Contact Us
Need some help? Use the contact information and opening times below to get in touch with Sterling Insurance.
Get in touch
For a Sterling Car policy, see below
New Customers
Opening Hours:
Customer Service
Opening Hours:
Renewals
Opening Hours:
Email Us
Or fill in our contact form below
Write To Us
Sterling House
Hallingbury Rd
Bishops Stortford
Herts
CM23 5LY
Make A Claim
Our claims hotline is open 24/7
Call our team on 0344 381 9350
Bereavement
Losing a loved one is always difficult and having to deal with the practicalities as well as your own grief can be overwhelming. Organising the administration of your loved one’s estate may feel like a long and difficult task, but we are here to provide you with the support and guidance through this difficult time.
When you are ready, we can be contacted by whichever method suits you and we can discuss the available options. It is unlikely that we will need any documents so please do not send anything to us at this stage.
To update policies that belonged to a loved one, there are some details we may require:
- The person who has passed away
- The vehicle registration number
- The postcode and address on the policy
- Your contact details
After receiving notification that a Policyholder has passed away, we will:
- Stop all promotional correspondence being sent
- Amend existing policies to reflect the change in circumstances
- Record the Executor details
We also accept notifications from Life Ledger, who are a free notification service that simplifies the administrative process. The Life Ledger platform allows you to contact multiple companies connected with the deceased and avoid the need to approach them individually.
For a Sterling Van policy, see below
New Customers
Opening Hours:
Monday to Friday: 9am – 7pm
Saturday: 9am – 3pm
Sunday: 10am – 2pm
Bank Holiday: CLOSED
Customer Service
Opening Hours:
Monday to Friday: 9am – 5:30pm
Saturday: 9am – 3pm
Sunday: Closed
Bank Holiday: CLOSED
Email Us
Or fill in our contact form below
Write To Us
Sterling House
Hallingbury Rd
Bishops Stortford
Herts
CM23 5LY
Make A Claim
Our claims hotline is open 24/7
Call our team on 0344 381 9350
Bereavement
Losing a loved one is always difficult and having to deal with the practicalities as well as your own grief can be overwhelming. Organising the administration of your loved one’s estate may feel like a long and difficult task, but we are here to provide you with the support and guidance through this difficult time.
When you are ready, we can be contacted by whichever method suits you and we can discuss the available options. It is unlikely that we will need any documents so please do not send anything to us at this stage.
To update policies that belonged to a loved one, there are some details we may require:
- The person who has passed away
- The vehicle registration number
- The postcode and address on the policy
- Your contact details
After receiving notification that a Policyholder has passed away, we will:
- Stop all promotional correspondence being sent
- Amend existing policies to reflect the change in circumstances
- Record the Executor details
We also accept notifications from Life Ledger, who are a free notification service that simplifies the administrative process. The Life Ledger platform allows you to contact multiple companies connected with the deceased and avoid the need to approach them individually.
